TICKETING TERMS & CONDITIONS
Sale of Tickets
Rights to admission for our events are sold in the form of a ticket showing a unique Entry Code, delivered electronically via this Website.
Making your Booking
To buy tickets, you must register and set up an account with us (or log in to an account you have previously set up).
You must be over 15 years old to buy tickets using this Website and must also comply with any age restrictions which apply to the venue where the event is being held.
Throughout the website and particularly when you are logged into this website you may choose the tickets you wish to purchase and add them to your basket. Please check your purchase carefully before you confirm and click through to enter your payment details.
Until your payment is processed and accepted by us, your booking will not be valid.
You are advised to check your purchase on receipt of confirmation from us.
Please keep your ticket in a safe place as you may be refused entry to the event without it.
Gaining Admission to the Event
Your ticket for each booking is issued subject to these terms and conditions. We advise that you familiarise yourself with the following terms and conditions before attending the Event.
As the person making the booking, you must attend confirm that all attendees are over the age of 15.
When you arrive at the event you have booked onto, you must be able to provide a ticket, name, postcode, and either photographic or signature identification. Only the person in whose name the booking has been made, needs to provide this information; persons in their party arriving with them do not; though each person will have to provide proof of age if required (see “Age restrictions & Right to Admission”). You are responsible for making people in your group aware of the relevant parts of these terms and conditions.
Venue Rules and Regulations
Drum & Bass Workouts LTD, The Fitness Moovement Ltd or Fight Klub LTD, nor our event partners or show organisers, nor the venue management, will accept responsibility for any personal property taken to an event. Ticket holders are advised that official merchandise is usually only available inside the venue.
By purchasing tickets from us, you agree to adhere by any venue-specific rules and regulations. In the case of some joint or partnership events all parties will both process and control the data from those events. All parties will abide by current GDPR privacy laws and regulations and will act respectfully and responsibly.
Refunds, Cancellation, Rescheduling of Events
Once purchased, tickets cannot be refunded unless:
- an Event is cancelled;
- an Event is moved to another date and you decide not to retain your Booking for the rescheduled Event; or
- details of an Event are significantly changed after an order is placed (significant changes being a change of venue).
Only the face value of the Ticket will be refunded if (a), (b) or (c) occurs. Ticket booking fees are non-refundable.
If an event is cancelled, rescheduled, or the details are significantly changed, we will contact you as soon as possible by email using the details you have supplied in the My Account section of the website. If you do not receive this notification because you have not updated the email address that we hold in your account, we cannot be held liable. We also cannot be held liable should the email address we hold in your account be configured in such a way to block or divert into spam or junk folders any emails we send to your email address.
If an event is cancelled, we will automatically refund the face value of your ticket: you don’t need to notify us or claim your refund.
If the Event is to be rescheduled (as set out in (b) above), or the details significantly changed (as set out in (c) above), and we have informed you of the change, we will offer you the choice of retaining your booking for the rescheduled or changed event, or obtaining a refund of the face value of the ticket.
If you wish to receive a refund you must notify us of your choice as soon as possible, and no later than 4pm on the working day before the original date of the event, or by 4pm on the Thursday before the original date of the event in the case of events where the original date was a Saturday, Sunday or a Bank Holiday Monday. If however we have only notified you in the 48 hours preceding the original date of the event, you must notify us as soon as possible, and no later than 4pm on the day of the original date of the event. If we have only notified you on the original date of the day of the event, you must notify us as soon as possible, and no later than the opening time on the original date of the event.
If you don’t notify us that you wish to obtain a refund, or you do not notify us within the times set out above, you will be deemed to have chosen to retain your booking and you will not be entitled to a refund.
If an event is moved to another date (as set out in (b) above) or the details are significantly changed (as set out in (c) above) and you decide to retain your booking, you shall not be entitled to any refund of the face value of the ticket, or the booking fee or to any other compensation whatsoever.
In the case of a refund the face value of the ticket will be credited to you via the payment method used for the original transaction. If this process fails then we will issue a cheque made payable to the name listed in the My Account section of the website or the ticket purchaser. We will send this cheque via standard Royal Mail post to the address in the Address field registered in the My Account section of the website or to the ticket purchaser.
Transfer of Tickets
By using this site to buy Tickets, you agree that:
- they are for the personal use of you and your party only,
- you will not attempt to transfer them,
- you will not attempt to resell them in any way
If you attempt to transfer or resell your ticket/s, it/they will be invalidated and the holder will be refused entry to the venue.
We reserve the right to cancel tickets which we reasonably suspect to have been acquired fraudulently.
Age Restrictions & Right to Admission
All events currently run by Drum & Bass Workouts, The Fitness Moovement Ltd or Fight Klub LTD are suitable for ages 15+, unless otherwise specified.
The right to admission to an event is reserved by the Drum & Bass Workouts, The Fitness Moovement Ltd or Fight Klub LTD and security/management of the event venue, who may take health and safety, environmental and security concerns into account, and may carry out security searches. We are unable to offer you a refund if you are refused entry to or ejected from a venue on account of being under age (or appearing to be underage and failing to provide proof of age), declining to be searched, abusive, threatening, drunken, or other antisocial behaviour (including smoking in no smoking areas), carrying offensive weapons or illegal substances, or making unauthorised audio, video or photographic recordings. In cases of events where prompt arrival is required, late arrival may also result in refusal of entry.
Availability of Tickets
Some events and ticket types have restricted availability or allow a maximum number of tickets per purchaser. These restrictions are indicated in the event information or during booking. If you order tickets in breach of these restrictions or in excess of the maximum allowed we reserve the right to cancel your order.
We can be contacted via our head office:
Drum & Bass Workouts LTD
Company Registration Number: 10395777